Privacy Policy

1. Introduction

5dive ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our managed runtime platform for coding agents.

2. Information We Collect

Information you provide

• Account information (name, email address)
• Billing and payment information
• Code, configuration files, and other content you upload
• Communications you send to us

Information collected automatically

• Usage data (features used, actions taken)
• Log data (IP address, browser type, access times)
• Device information (operating system, device identifiers)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process transactions and send billing information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Improve and personalize the Service

4. Your Code and Data

We treat your code and project data as confidential. We do not access, use, or share your code except as necessary to provide the Service, comply with legal obligations, or with your explicit consent. We do not use your code to train machine learning models.

5. Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating the platform (hosting, payment processing, analytics)
• Law enforcement or government agencies when required by law
• Third parties in connection with a merger, acquisition, or sale of assets

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Request portability of your data
• Withdraw consent at any time

To exercise these rights, contact us at privacy@5dive.com.

9. Cookies

We use essential cookies to operate the Service and optional analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings. Disabling essential cookies may affect Service functionality.

10. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance.

12. Contact

If you have questions about this Privacy Policy, please contact us at privacy@5dive.com.